Question 1

How do I unlock the car?

Accepted Answer

Open the app, tap unlock — the car opens via Bluetooth or mobile data.

Question 2

Where do I return the car?

Accepted Answer

Bring it back to the same miet smart location at the agreed time.

Question 3

Is insurance included?

Accepted Answer

Yes — full insurance is included in every rental and subscription.

Question 4

Can I cancel my subscription?

Accepted Answer

Yes, monthly cancellation, no long-term commitment.

Question 5

What documents do I need?

Accepted Answer

A valid driver's license and ID. Verification happens in-app in minutes.

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